Frequently Asked Questions

Yes, we have a free app called IC Barclay!

As we count down to our 100th Anniversary on November 4th, 2026, discover the timeless charm of The Barclay with our official app, your complete guide to both history and hospitality. Explore captivating stories and archival photos that bring the hotel’s past to life while enjoying modern convenience with a full directory of services, dining, amenities, and local recommendations—all at your fingertips. Whether you’re here to learn, explore, or simply make your stay seamless, The Barclay app connects you to everything that makes this landmark special.

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Yes, we have Premium Wi-Fi available for a fee of $29.50 per 24 hours. Sign up to become an IHG® One Rewards Member to receive complimentary Wi-Fi. 

We love welcoming family travelers to InterContinental New York Barclay and our Midtown East location is nearby to numerous exciting attractions to enjoy in Manhattan with kids. The hotel offers several different room types and connecting rooms to choose from, accommodating your family’s needs. Children under 12 stay free, so long as they are sharing a room with their parents.

The Barclay is located at 111 East 48th Street in Midtown Manhattan, just off Lexington Avenue and within walking distance of Grand Central Station and Park Avenue.

The Barclay is located in Midtown East, Manhattan, one of New York City’s most distinguished and convenient neighborhoods. Known for its proximity to Park Avenue, Grand Central Terminal, and iconic landmarks like Rockefeller Center and Fifth Avenue, Midtown East places guests at the center of both business and cultural life in the city.

InterContinental New York Barclay is located in Midtown Manhattan, approximately 5–6 miles from Lower Manhattan (Downtown NYC, including Wall Street and the Financial District).

Travel time typically ranges from:

• 15–25 minutes by car, depending on traffic
• 20–30 minutes by subway
• Around 45–60 minutes on foot

Its central Midtown East location makes it easy to reach downtown while still being close to major attractions.

InterContinental New York Barclay is surrounded by some of Midtown Manhattan’s most iconic attractions—all within a short walk of the hotel. Guests are ideally positioned to explore:

• Grand Central Terminal – a historic transportation hub and architectural landmark just a few blocks away
• Rockefeller Center & Top of the Rock – home to world-famous views, shopping, and seasonal attractions
• St. Patrick’s Cathedral – one of New York’s most renowned Gothic-style churches
• Fifth Avenue – known for luxury shopping and flagship stores
• The Museum of Modern Art (MoMA) – a leading destination for contemporary and modern art
• Bryant Park & New York Public Library – a cultural and green oasis in Midtown
• Chrysler Building – an iconic Art Deco skyscraper nearby

With its central Midtown East location, The Barclay places guests within walking distance of many of New York City’s most celebrated landmarks, making it an ideal base for both sightseeing and business travel.

Yes, InterContinental New York Barclay is conveniently located near several of New York City’s major stadiums, arenas, and entertainment venues, with easy access by subway, car, or taxi.

• Madison Square Garden – approximately 10–15 minutes away, home to major concerts, sporting events, and shows
• Yankee Stadium (Bronx) – about 6 miles away; roughly 20–30 minutes by subway or 10–15 minutes by car
• MetLife Stadium (New Jersey) – around 9 miles away; about 15–20 minutes by car or accessible via public transit
• Radio City Music Hall & Broadway theaters – just minutes away in Midtown for world-class performances and live entertainment

Thanks to its central Midtown East location near Grand Central Terminal, guests enjoy seamless connections to major venues across New York City and the surrounding area.

Yes, InterContinental New York Barclay is highly walkable to a wide variety of restaurants, cafés, and shopping destinations.

Located in Midtown East, the hotel is surrounded by dozens of dining options within just a few blocks, ranging from casual cafés to upscale restaurants. In fact, there are hundreds of restaurants nearby, including well-known spots like Grand Brasserie, Smith & Wollensky, and Toscana 49, all within easy walking distance.

Guests will also find:

• Everyday conveniences like coffee shops, bakeries, and quick bites right on Lexington Avenue
• Luxury and flagship retail along nearby Fifth Avenue
• Food halls and markets offering a variety of cuisines just steps away

Midtown East has also evolved into a vibrant dining corridor with diverse, high-quality restaurants, making it an ideal neighborhood to explore on foot.

Overall, The Barclay’s central location makes it easy to step outside and immediately enjoy some of New York City’s best dining and shopping, no transportation required.

Yes, please peruse our digital Amenity Catalog and you can complete a Amenity Form to order what you would like to send to a guest. 

Connecting rooms are based upon availability with multiple room type variations. We will do everything possible to honor requests for connecting rooms.

Yes, we offer rollaway beds for $75 daily, only applicable to certain room types and subject to availability.

Yes, we have metal cribs available upon request. Please reach out to Exceptional Service by dialing "0" in your room or email [email protected] to put in your request prior to your arrival. 

Our rooms with two double beds are full-size beds measuring 75-inch x 53-inch (190.5cm x 134.5cm). 

Yes, we have minibars in all of our guestrooms. Take a look at our menu. 

Our Sales & Events team would be happy to assist you with any meeting space and room block inquiries. Please email us at [email protected] for a proposal. 

Yes,many rooms at InterContinental New York Barclay offer beautiful city views, particularly in select room categories and higher floors.

• Certain accommodations, such as Premium City View Rooms, are specifically designed to showcase views of Midtown Manhattan and the surrounding Park Avenue area
• Across the hotel, rooms and suites feature “expansive city views” depending on the room type and location within the building
• Some rooms are positioned on corners or upper levels, enhancing natural light and offering a more immersive New York skyline experience

While not every room is guaranteed to have a full city view, guests can request or book specific categories to enjoy elevated views of Manhattan.

Yes, InterContinental New York Barclay offers a wide selection of luxury suites designed for both comfort and sophistication.

Guests can choose from several suite categories, including:

• Classic and Premium Suites
• Double One-Bedroom Suites
• The B Suite Collection, such as the Penthouse Suite and Presidential Suite

These suites feature spacious layouts, elegant residential-style design, and elevated amenities, making them ideal for extended stays, business travel, or a more indulgent New York experience.

Standard check-in time is 3:00pm EST and check-out time is 11:00am EST. Early check-in is accessible pending room availability. If the option for early check-in is not available, our Bell Team is happy to hold the guest's belongings while they explore the city until check-in. For late check-out requests we kindly recommend that guests inquire at the Front Office on the eve of their departure to confirm if this option is available.

Guests have until seventy-two (72) hours prior to check-in to cancel their reservations, free of charge. If the reservation is cancelled less than seventy-two (72) hours prior to arrival, a penalty equal to a one-night stay will be charged. 

In order to protect the privacy of our guests, we do not allow any professional photography or videography in the hotel's public spaces without prior written permission from the hotel. For questions regarding photography, please contact Greg Murphy, Director of Specialty Markets, at 212-906-3117 or at [email protected].

Yes, we accept packages at the Hotel.

Please make sure to include the name of the guest(s), arrival date and hotel confirmation number on the label.

For groups/events, please make sure to include group name, events manager name and event date. 

Package Receiving & Outgoing Charges: 

Mail Envelopes	Complimentary
1-10 Pounds	$14.50 each
11-21 Pounds	$25.00 each
22-41 Pounds	$60.00 each
42 Pounds & Over	$120.00 each
Exhibit & Outside AV Cases	$120.00 each
Pallets / Skids	$300.00 per pallet
Handling / Breakdown Fees	$120.00 flat rate

Yes, the hotel will receive packages prior to a guest's arrival. There is a fee and that will vary depending on the size of the package. Please email [email protected] to inquire about pricing. 

The Hotel is a smoke free building in guest rooms, meeting rooms, and public areas. Violation of the Hotel’s smoking policy in guest room(s) will result in a cleaning fee of $500.00 per room and will be charged to each individual.

Valet parking at the hotel for a standard vehicle is $90.00 plus taxes for 24 hours and $130.00 plus taxes for 36 hours with no in or out privileges. SUV/oversized vehicles are $110.00 plus taxes for 24 hours and $150.00 plus taxes for 36 hours with no in or out privileges. 

For self-parking, the hotel recommends PARKWHIZ.

The InterContinental New York Barclay is located on the corner of 48th and Lexington Ave, just 3 blocks away from the 6 subway line on 51st and Lexington Ave. Two blocks further to 53rd and Lexington Ave are the E and M subway lines. For trains, on the corner of 48th and Park Ave there is an entrance to Grand Central Station.

The hotel is 30 minutes from LaGuardia Airport (LGA), 45 minutes from Newark Liberty International Airport (EWR) and 60 minutes from John F. Kennedy International Airport (JFK).

The hotel does not provide a shuttle to or from the airport. We recommend renting a car or taking a taxi. The taxi fare is approximately $45.00 each way from LGA and EWR and $80.00 each way from JFK.

There is a new LIRR train at Grand Central Madison station, which goes to the JFK AirTrain in Jamaica, making it easy to get from the East side to JFK Airport. 

Yes, The Parlour Restaurant & Bar is located in our Lobby. The Parlour is open daily as outlined below:

Breakfast 7:00am - 11:00am

All-Day Bites 11:30am - 10:30pm 

Bar 12:00pm - 11:30pm 

To make a reservation for The Parlour Restaurant & Bar please visit our Dining page or visit OpenTable directly. 

Yes, InterContinental New York Barclay offers daily breakfast both in the restaurant and via in-room dining.

• The Parlour (on-site restaurant) serves breakfast each morning, typically from 7:00 AM to 11:00 AM
  • Guests can enjoy a buffet-style breakfast with a wide selection of hot and cold items, including eggs, pastries, fresh fruit, and more
• In-room dining is also available for breakfast, starting earlier in the morning for added convenience
• Club InterContinental also features complimentary breakfast for guests with access

Overall, The Barclay offers a refined and flexible breakfast experience, whether dining in the restaurant, relaxing in-room, or enjoying the exclusivity of the Club Lounge.

Yes, Club InterContinental® combines personal service and exclusive privileges to make your stay extra special. 

Unlock your elevated experience at the Front Desk during check-in or email [email protected] to add club access to an existing or new reservation. 

Yes we do!

Through our partnership with Soothe, guests can now enjoy personalized massages and tailored facial treatments without ever leaving their room. Whether you are recovering from a busy day exploring the city or preparing for a key meeting, Soothe’s expert therapists bring the calming essence of a luxury spa directly to you. Click here for more information and to book your appointment.

We have a fitness center, located on our third floor, available for all hotel guests only. Our fitness center is open 24-hours daily and boasts state-of-the-art equipment, including Peloton bikes. 

Our Fitness Center will be closed from March 31st through April 30th, as we continue our products enhancement in our Journey to 100!

We have compiled a list of alternative gym and fitness options in the area for our guests to use.

View Local Fitness Guide

Yes, InterContinental New York Barclay offers several spaces suited for working, meetings, and informal collaboration.

• Club InterContinental Lounge – A refined, semi-private space designed for both business and relaxation. It features comfortable seating, workspace areas, and business services such as computers and printers, along with a small meeting room available by appointment.
• Business Center – The hotel provides a dedicated business center with essential services for productivity, including printing and administrative support.
• Lobby & Public Areas – The Barclay’s residential-style lobby and lounge spaces offer elegant communal seating areas that are well-suited for informal meetings or remote work.
• Meeting & Event Spaces – For more formal needs, the hotel features extensive meeting rooms and breakout spaces ideal for private work sessions or group collaboration.

While it does not function as a traditional co-working hub, The Barclay provides a variety of sophisticated, business-friendly environments for working, meeting, and connecting throughout the hotel.

Yes, InterContinental New York Barclay offers in-room dining (room service) for guests seeking comfort and convenience.

Guests can enjoy:

• In-room dining service with a selection of meals and beverages delivered directly to their room
• Options that complement the hotel’s on-site restaurant, allowing for a private, relaxed dining experience
• Service designed to match the hotel’s overall luxury, residential-style stay

Room service is a standard amenity at the hotel, making it easy to dine on your own schedule without leaving your room.

Yes, stay connected and productive with our Business Center, located on the 3rd floor. Featuring modern workstations, high-speed internet, and essential office services, it offers everything you need to take care of business while away from the office. Printing prices vary.

Our Business Center will be closed from March 31 through April 30 as we continue enhancements as part of our Journey to 100.

In the meantime, we are pleased to assist guests with Business Center needs in the Club Lounge, where printing, basic computer access, and general support will be available through our team.

Yes, we welcome pets under 50 lbs with a limit to one pet per guest room. There is a non-refundable $250.00 deposit cleaning fee for each pet stay. Visit our Bark-lay page for more information.

Our Sales & Events Team will be more than happy to assist you with any accommodation inquiries at [email protected] 

It is possible to host multiple events at the hotel. We are happy to check our availability and send you a proposal completed with dates and pricing. Please contact [email protected] to connect with our team.  

We do not have guest transportation readily onsite, but our Concierge Team is readily available to arrange for any transportation needs.

To ensure availability and to have enough preparation time, we always suggest to find and book a venue at your earliest opportunity.

The hotel is not a Kosher facility, but we can partner with an outside caterer for Kosher related events. Additional fees will apply. Please inquire for more details by emailing [email protected]. 

Yes, our private Barclay rooftop is filled with fresh herbs, wildflowers, vegetables, and our very own bee apiary.

Please note, this rooftop is not open to guests.